1. About these Terms
1.1 These Terms of Service ("Terms") set the rules for using NobleBot, the Discord bot run by Noble Development ("we", "us", "our"), and our website.
1.2 You accept these Terms when you add NobleBot to a server, use its commands, buttons or forms, log in to our website, or otherwise interact with it. If you add NobleBot to a server, you also confirm that you're allowed to do that for the server.
1.3 Our Privacy Policy explains how we handle personal data. Discord's own Terms of Service and Community Guidelines apply to everything you do on Discord, including with NobleBot.
2. How to reach us
2.1 Open a ticket in our support server (fastest) or email romix.personal@gmail.com. This is our single point of contact for users under the EU Digital Services Act. A person reads every message, and we answer in English.
2.2 Authorities of EU member states, the European Commission and the European Board for Digital Services can contact us at romix.personal@gmail.com, in English.
3. Who can use NobleBot
3.1 You must meet Discord's minimum age in your country, and be at least 13 years old.
3.2 If you're under the age of majority where you live, you need your parent's or guardian's permission to accept these Terms.
3.3 While you're globally banned (section 10), you may only contact us to appeal.
4. What NobleBot is
4.1 NobleBot is a general-purpose Discord bot. Its features include automod, moderation commands with numbered cases, temporary bans and mutes, a mod log and server event logging, verification and raid protection, honeypot channels, anti-nuke, tickets, ban appeals, giveaways, welcome and leave messages, AFK, channel locks, server configuration, developer announcements and a global ban list.
4.2 NobleBot is free. Many features are off until a server's staff switch them on. Servers can also switch off our developer announcements.
4.3 NobleBot runs on Discord and depends on it. If Discord is down or changes what bots are allowed to do, some features may stop working.
5. Our website and dashboard
5.1 You log in to the dashboard with Discord. It shows the servers where NobleBot is and where you have staff permissions, and lets you do what those permissions allow: for example view cases, punish members, read ticket transcripts, manage giveaways and change settings.
5.2 NobleBot checks your permissions in the server again for every action. An action taken in the dashboard counts as if you had used the matching command yourself, and these Terms apply to it in the same way. You're responsible for what's done while you're logged in, so don't share your session and log out on shared computers.
5.3 Don't try to access servers, data or actions you don't have permission for, or automate the dashboard. We may end sessions, for example after a security issue.
5.4 Global ban appeals are made on our appeal page (section 10).
6. Server owners and staff
If you own or manage a server that uses NobleBot:
- you decide which features are on and how they're used, and you're responsible for those decisions: the actions you take, the reasons you write, and what you make NobleBot post (for example welcome messages, /say messages and giveaways);
- you must use NobleBot lawfully and in line with Discord's rules;
- you should tell your members about features that affect them, for example in your server's rules: especially logging of deleted and edited messages, verification, automod and the global ban list. You can link to our Privacy Policy;
- you're responsible for who in your server has permission to use NobleBot's staff commands, and for the channels where NobleBot posts logs and transcripts;
- you must not use NobleBot to harass members or to collect their data for unrelated purposes.
7. Your content
7.1 You keep your rights to text you give NobleBot, such as reasons, AFK messages, ticket and appeal answers, and giveaway prizes. You allow us to store, process and show it as far as needed to run NobleBot (for example, showing your AFK message to people who mention you, or a ticket's details to the server's staff). This permission ends when the content is deleted under our Privacy Policy.
7.2 You're responsible for making sure your content is lawful and doesn't break these Terms.
8. What you must not do
- Exploit bugs or vulnerabilities in NobleBot. Please report them to us instead.
- Try to get around NobleBot's restrictions, permissions, limits or bans.
- Abuse commands or rate limits, including by using scripts or self-bots to run commands.
- Use NobleBot for anything illegal, or to send or store illegal content.
- Try to disrupt, overload or damage NobleBot or the systems it runs on.
- Sell, trade or pass on Noble Pro without our permission.
- Use NobleBot to scam people, spread phishing or malware links, raid or spam servers, or harass anyone.
- Try to access NobleBot, its systems or its data without permission.
- Pretend to be Noble Development or our staff.
- Otherwise misuse NobleBot's features in a way that harms its users or servers.
9. How we enforce these Terms
9.1 What we can do. If you break these Terms or the law, we may, depending on how serious it is: warn you; globally ban you (section 10); stop NobleBot from working in a server that misuses it, or remove NobleBot from it; end a Noble Pro grant (section 11); or delete content stored by NobleBot that is illegal or breaks these Terms, such as an AFK message or a giveaway prize.
9.2 How we decide. Our developers make these decisions themselves, after reviewing the evidence. We consider how serious and how intentional the conduct is, whether it's been repeated, the harm caused and the rights of everyone involved, including freedom of expression. We act carefully, objectively and in proportion. We don't use automated tools to make these decisions. The only automatic steps apply a global ban we've already decided on: banning the person when they join a server that has switched global bans on, and leaving servers they own.
9.3 We tell you why. When we restrict you, we tell you what we did and for how long, the facts behind it, which rule or law it's based on, whether any automated means were involved, and how you can challenge it. We normally do this by direct message on Discord.
9.4 Appeals. You can appeal a global ban on our appeal page, and any other decision we make by opening a ticket in our support server or, if you can't use either, by emailing romix.personal@gmail.com. A person reviews every appeal, and we'll tell you the decision and the reasons. If an appeal is rejected, you can appeal the same decision again after 30 days. You can also go to court at any time.
9.5 Decisions by server staff. Bans, mutes, warnings and automod actions in a server are that server's decisions, even when made with NobleBot. Contact that server's staff about them. If the server has ban appeals switched on, you can appeal a ban from the message NobleBot sent you. We only step in when NobleBot is misused in breach of these Terms.
9.6 Reporting illegal content. You can report content stored or posted by NobleBot that you believe is illegal, such as AFK messages, giveaway prizes and descriptions, ticket and appeal text, welcome messages, /say messages and announcements. Messages that people post in Discord are hosted by Discord, so please report those to Discord. To report something to us, open a ticket or email us with:
- why you believe the content is illegal;
- where exactly it is (for example a message link, the server and channel, or a screenshot);
- your name and email address, unless the report concerns child sexual abuse material;
- a statement that you believe in good faith that your report is accurate and complete.
We'll confirm that we received your report, review it carefully and objectively, and tell you our decision and how to challenge it. We review reports ourselves, without automated tools.
9.7 Threats to life or safety. If we learn of information suggesting a criminal offence that threatens someone's life or safety, we will inform the relevant authorities, as the law requires.
9.8 Repeated unfounded reports. If someone often sends reports or appeals that are clearly unfounded, we may, after warning them, stop handling their reports and appeals for a reasonable period.
10. Global bans
10.1 A global ban protects the servers that use NobleBot, and NobleBot itself. We may globally ban accounts that scam people, spread phishing or malware, raid or spam servers, are malicious automated accounts, act illegally, or seriously or repeatedly break these Terms.
10.2 While a global ban is active, you can't use NobleBot's commands. Servers that have switched global bans on (it's off by default) ban you when the global ban is issued and whenever you join. If you own a server that uses NobleBot, NobleBot leaves it; that server's data is handled as described in our Privacy Policy.
10.3 Every global ban has an end date, at most 3 years after it starts. When it ends, or if we lift it earlier, NobleBot removes the bans it placed because of it and tells you.
10.4 You can appeal on our appeal page, as described in section 9.4. Our Privacy Policy explains what data a global ban involves.
11. Noble Pro
- Noble Pro increases certain server limits (for example, the number of ticket types, honeypot channels or active giveaways) and provides additional customization options, such as custom accent colors. All moderation, protection and utility features remain available to free servers. No features are exclusively locked behind Pro.
- Noble Pro is sold as a monthly subscription (section 12). We may also give it free of charge through giveaways or at our discretion.
- Pro belongs to a server and may have an expiration date. Moving a subscription to another server works as described in section 12. Moving Pro that was given free is at our discretion.
- We will honour the expiration date of any Pro grant. We may terminate Pro earlier if the server or the recipient violates these Terms, or if we discontinue Pro entirely. In the latter case, we will provide at least 30 days' notice in our support server.
- When Pro expires, a server's saved settings will remain intact. However, only configurations within the free limits will remain operational until the server reduces its usage or obtains Pro again.
- Rules for Noble Development's giveaways will be announced separately for each giveaway.
12. Noble Pro subscription
12.1 What you buy. A monthly or yearly subscription gives Noble Pro (section 11) to one server for as long as it's paid. To give Pro to more servers, buy one subscription for each. The buyer also gets the Noble Pro badge and the Noble Pro role in our support server. The prices are shown on our Pro page and in the checkout before you pay. These terms apply only to people who buy a subscription.
12.2 Seller and payment. Our order process is run by our online reseller Paddle.com. Paddle is the Merchant of Record for all our orders: it sells you the subscription, takes the payment, sends your receipts, handles taxes and processes refunds, under Paddle's buyer terms. We never see your card or bank details. Noble Development provides Noble Pro itself and these terms cover how it works.
12.3 Buying. Log in on our Pro page with Discord, pick monthly or yearly and pay in the Paddle checkout. The subscription is then linked to your Discord account. Pick the server that gets Pro under "Your subscriptions" on the Pro page. By picking a server you ask for Pro to start right away and agree that, if you later withdraw, you pay for the days you already used (section 12.7).
12.4 Delivery. Pro turns on within a few minutes of picking a server. If it doesn't, tell us in a ticket and we set it up within 48 hours. You must be allowed to manage NobleBot in the servers you choose, or have their owner's permission. By default, people with Manage Server can buy Pro for a server. Its owner can change that to anyone, certain roles or certain people, and can always buy Pro for their own server. The owner can also remove Pro that someone else bought from their server. That doesn't end or refund your subscription (section 12.9).
12.5 Renewal. Paddle charges you every month or every year, depending on your plan, until you cancel, and each payment adds one more month or year of Pro. If we change the price, we tell you at least 30 days before the new price applies to you, so you can cancel first.
12.6 Cancelling. You can cancel each subscription at any time on our Pro page, under "Your subscriptions". Pro then stays on until the end of the month or year you paid for. If a renewal payment fails and you haven't cancelled, we DM you and Pro ends 3 days after the paid period. A payment that goes through later turns it back on. Your server settings are always kept (section 11).
12.7 Refunds and your right to withdraw. As a consumer in the EU, you can withdraw from a subscription within 14 days of its first payment. Renewals are part of the same subscription and don't start a new 14 days. To withdraw, open a ticket or email us with the order number from Paddle's receipt, or contact Paddle through the link in that receipt. Paddle pays the refund. Pro and the subscription then end.
- Your first subscription: we refund the full amount, without deducting the days you used. This is once per person. We count it across Discord accounts and Paddle customer records, so a new account doesn't get it again.
- A later subscription, started after an earlier one ended: you can still withdraw within 14 days, but because you asked for Pro to start right away (section 12.3), we refund the price minus the days you already used.
- Renewals aren't refunded. Pro keeps running until the paid period ends.
12.8 If we stop offering Pro or stop running NobleBot (section 14), we refund the unused part of your current paid period. Please contact us before opening a chargeback. A chargeback ends the subscription and Pro.
12.9 Moving Pro. You can move each subscription to another server once every 7 days on our Pro page, or ask us in a ticket. We may undo or refuse a move that looks like abuse or fraud, such as passing Pro around many servers. If a server's owner removes your Pro from their server, the subscription keeps running and you can choose another server for it a day later.
12.10 Use. Pro is for the server on each subscription. You may not resell, share or trade it (section 8). If you or one of those servers seriously breaks these Terms, we may end Pro early as described in section 9. You can challenge that decision like any other. In that case we don't refund the current month, unless the law requires it.
12.11 Changes to Pro. We may change what Pro includes and its limits (section 14). If a change makes Pro noticeably worse, we announce it at least 30 days ahead, and you can cancel and get a refund for the unused part of your current month.
12.12 You must be old enough to pay online where you live, or have a parent's or guardian's permission (section 3). Our Privacy Policy explains what we keep about purchases.
13. Giveaways
13.1 Giveaways in a server are run by that server's staff. They choose the prize and the rules, and they alone are responsible for delivering the prize and for following the law that applies to their giveaway. Noble Development isn't a party to them and doesn't provide or guarantee prizes.
13.2 NobleBot picks winners at random from valid entries, giving extra weight to bonus entries. It checks the entry requirements again when drawing. Staff can end a giveaway early, cancel it, or pick new winners up to 7 days after it ends.
14. Availability and changes to NobleBot
14.1 NobleBot is provided as it is, for free servers and Pro servers alike. We work to keep it running and correct, but we can't promise it will always be available or free of errors. It may be unavailable during maintenance or because of problems at Discord or our hosting providers.
14.2 We may add, change or remove features and change the free and Pro limits. When we lower a limit, saved settings stay. We announce significant changes in our support server.
14.3 We may stop running NobleBot. If we do, we'll give at least 30 days' notice in our support server where we can, and delete data as described in our Privacy Policy.
15. Intellectual property
15.1 NobleBot, its code, name and logo, and our website belong to Noble Development. We give you a personal, non-exclusive, revocable permission to use NobleBot under these Terms. You may not copy, modify, redistribute or reverse-engineer it, except as far as the law allows.
15.2 Discord's name and logo belong to Discord Inc.
15.3 If you send us ideas or suggestions, we may use them freely.
16. Liability
16.1 As far as the law allows, we are not liable for: decisions server staff make with NobleBot; content other people post; how a server has configured NobleBot; outages and data loss caused by Discord or our hosting providers; or indirect losses.
16.2 For a Noble Pro subscription, and as far as the law allows, our total liability is limited to what you paid us for Pro in the 12 months before the claim.
16.3 Nothing in these Terms excludes or limits liability that the law does not allow to be excluded or limited, such as liability for intentional breach of contract or for harm to life, physical integrity or health, and nothing in them affects your mandatory rights as a consumer.
17. Ending your use
17.1 You can stop using NobleBot at any time. Server owners and staff can remove it in Discord (Server Settings → Integrations). The server's data is then deleted as described in our Privacy Policy.
17.2 We may restrict or end your use of NobleBot as described in section 9.
18. Changes to these Terms
18.1 We may update these Terms when NobleBot or the law changes, or to make them clearer. The date at the top shows the latest version.
18.2 We announce significant changes in our support server at least 14 days before they apply, unless a change is needed sooner because of the law or for security reasons. If you keep using NobleBot after a change applies, the new Terms apply to you. If you don't agree, stop using NobleBot.
19. Law and disputes
19.1 These Terms are governed by the law of the country where Noble Development is based. If you're a consumer living in another country, you keep the protection of the mandatory laws of your country.
19.2 If you have a problem, please contact us first. We'll try to resolve it with you. Otherwise, the courts of the country where Noble Development is based have jurisdiction, and if you're a consumer you can also bring a case in the courts where you live.
19.3 If any part of these Terms is invalid, the rest still applies. If we don't enforce a part of these Terms straight away, we can still enforce it later.
20. Contact
Noble Development · Support server: discord.gg/aErhgjS7Nu · Email: romix.personal@gmail.com · Language: English.